Privacy Policy

We recognize that you may be concerned about our use and disclosure of your personal information. Your privacy is very important to us, and the following will inform you of the information that we, Generator Supercenter of Greater Orange County, may collect from you, and how it is used. By using our website, www.generatorsupercenter.com, you are accepting the practices described in this policy.

Information Collection

We may collect certain non-personal information automatically when you visit our website, such as your IP address, domain name, browser type, operating system, referring website, and pages viewed. This information does not directly identify you and is used to analyze trends, administer the site, and improve user experience.

If you contact us through our website or via email, we may collect personal information you voluntarily provide, such as your name, email address, or other contact details, in order to respond to your inquiries or provide customer support.

Use of Information

We may use the information we collect to:

  • Respond to your inquiries or requests

  • Improve our website and services

  • Send you updates, promotions, or service-related communications (if you have provided your contact information)

You may opt out of receiving marketing emails from us at any time by following the unsubscribe link in any such email or by contacting us directly.

Your California Privacy Rights (CCPA)

If you are a California resident, you have the right to:

  • Know what personal information we collect, use, disclose, or sell

  • Request access to or deletion of your personal information

  • Opt out of the sale of your personal information (Note: We do not sell personal information)

To exercise your rights under CCPA, or if you have questions about our privacy practices, please contact us at [email protected]

 

Information Use

We use the collected information primarily for our own internal purposes, such as providing, maintaining, evaluating, and improving our services and Website, fulfilling requests for information, and providing customer support.

Security

We follow generally accepted industry standards to protect the information submitted to us, both during transmission and once we receive it.

If we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Cookies

We use “cookies” and similar tracking technologies on this site. A cookie is a small text file stored on your device to help improve your experience and enable certain site functionality. For example, cookies allow us to:

  • Recognize repeat visitors

  • Remember user preferences and login details

  • Analyze site traffic and usage patterns

  • Tailor content and advertisements to user interests

Some cookies are essential to the operation of our website, while others are used for analytics and advertising purposes. These may be set by us or by third-party service providers.

Use of Cookies and Personal Information

Although cookies themselves do not directly identify you, some information collected through cookies may be considered personal information under the California Consumer Privacy Act (CCPA), particularly if combined with other data. We do not sell personal information, including data collected through cookies.

 

Sharing

We will not sell or otherwise provide the information we collect to outside third parties for the purpose of direct or indirect mass email marketing.

We will disclose personal information and/or an IP address, when required by law or in the good-faith belief that such action is necessary to:

  • Cooperate with the investigations of purported unlawful activities and conform to the edicts of the law or comply with legal process served on our company
  • Protect and defend the rights or property of our Website and related properties
  • Identify persons who may be violating the law, the rights of third parties, or otherwise misusing our Website or its related properties

Please keep in mind that whenever you voluntarily disclose personal information online – for example through e-mail, discussion boards, or elsewhere – that information can be collected and used by others. In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return.

Ultimately, you are solely responsible for maintaining the secrecy of your personal information. Please be careful and responsible whenever you are online.

Links

This Website may contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Surveys

From time to time, we may offer surveys, sweepstakes, or contests on our website. Participation in these activities is entirely voluntary. If you choose to participate, we may request certain information from you, which may include contact details (such as your name, email address, or mailing address) and demographic information (such as your ZIP code or age).

We use the information collected for purposes including:

  • Notifying winners and delivering prizes

  • Understanding our audience and improving our website and services

  • Measuring user satisfaction

Privacy Policy Disclosure for SMS Messaging:
 By providing your mobile number, you agree to receive text messages from Generator Supercenter of Greater Orange County. Message and data rates may apply. Message frequency varies. We respect your privacy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

California Privacy Notice:
 If you are a California resident, any personal information collected through surveys or contests may be subject to rights under the California Consumer Privacy Act (CCPA). We do not sell this information

 

Consent

By using this Website, you consent to the collection and use of information as specified above. If we make changes to our Privacy Policy, we will post those changes on this page. Please review this page frequently to remain up-to-date with the information we collect, how we use it, and under what circumstances we disclose it. You must review the new Privacy Policy carefully to make sure you understand our practices and procedures.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at (949) 739-8163 or via mail Attn: Privacy Officer, 23123 SH 249, Tomball, TX 77375.

Trust Experience

As the #1 Generac dealer in North America, our focus is on building relationships. Our team consists of trained experts, from design & consultation to installation & maintenance.