Ensure your Generac generator is always ready when you need it. Our expert technicians provide top-tier maintenance services to keep your home powered through any outage.
Now your generator is ready to run smoothly for the next 24 hours!
When you call on Generator Supercenter, you can be confident knowing we have trained experts on the job. Whether you want a brand new Generac generator installed or are in need of repairs, our licensed electricians, technicians and plumbers can get the job done. We never sacrifice on quality or efficiency, ensuring our services exceed your expectations from start to finish.
As the largest Generac dealer in North America, we make sure everyone on our staff is an expert in their field, from plumbing to sales to electrical to customer support. After all, we are “The Standby Power People”
Elevating the standard with unparalleled dedication and expertise.
Fast and Easy Installation
Our units are prepared and ready to go – once you put in your initial order, our team works fast to install your generator.
Maintenance For Life
We specialize in generator maintenance. With our recommended service packages, expert technicians will keep your unit running and in top condition.
Expert Repairs Done Right
Like other machinery, it’s possible for generators to experience issues. No matter what the problem, our skilled technicians are ready to help!
If your home standby is displaying this error code, resetting the controller and restarting your unit may do the trick.
If your unit does not start after two automatic attempts, there is an issue. Make sure the gas to your generator is turned on. If the handle is lined up with the pipe, your gas is on. If your handle is lined across the pipe, this indicates that the gas is turned off. If the gas is on and your unit is still not working or is running rough, contact an authorized service dealer.
This code usually displays when the controller detects high RPM. This can be caused by defective ignition coils. Please contact an authorized service dealer to diagnose and service your unit.
When your home standby is displaying this error, the first thing to check is your oil level.
If oil is needed, add oil per recommendations in your owner’s manual. Be careful not to overfill the engine. If the oil level is good and your unit is still not working, a service call is needed.
RPM sense loss can be caused by a lot of separate issues, RPM sense loss is the unit controller sensing that the engine is not operating. Most common causes are weak battery or faulty starter.
First attempt to clear the code/alarm for immediate resolutions. Turn the generator controller to the OFF position; Then press the ENTER button twice. Once controller reads SWITCHED TO OFF you have successfully cleared the alarm. Place the controller back to AUTO, If not utility power is present and your unit should attempt to restart and restore power to your home. Any time this alarm is present please call your local Generator Supercenter.
If the unit will not start in AUTO when there is utility loss, clear the alarm by pressing the ENTER button twice, then press AUTO. Then, using the control panel, check the battery. To do this, navigate to the BATTERY MENU option from the MAIN MENU. If it states ‘check battery’, try replacing the battery. If it states that your battery is ‘good’ when being checked, contact an authorized service dealer.
If the unit will not start in AUTO when there is utility loss, clear the alarm by pressing the ENTER button twice, then press AUTO. Then, using the control panel, check the battery. To do this, navigate to the BATTERY MENU option from the MAIN MENU. If it states ‘check battery’, try replacing the battery. If it states that your battery is ‘good’ when being checked, contact an authorized service dealer.
This code is caused by the RPMS of the unit dropping below the allowed threshold, this is commonly caused due to the unit being overloaded by the homes current electrical demand. Please call your local Generator Supercenter for service assistance.
Our mission is to exceed your expectations, from the sales process through installation and a lifetime of service. Let our customers tell you why they’re glad they selected Generator Supercenter.
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As the #1 Generac dealer in North America, our focus is on building relationships. Our team consists of trained experts, from design & consultation to installation & maintenance.
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